Black Diamond booked an appointment for us the morning after I called. As it was early July, I consider These are quite hectic so that was magnificent.
They went to good lengths to make sure we were not still left in the lurch. Chris even referred to as later on that afternoon to examine every thing was even now Alright.
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While we strive for purchaser fulfillment, we've been only human and we don't generally be successful. We apologize for virtually any dissatisfaction you might have towards our support and we would want to make amends on what you think that could possibly be correct. You should give Jared, our manager, a get in touch with at 801-590-3625 to debate.
These Specific offers aren’t the one way that we create price for our customers. Every single day, Black Diamond customers in Barrington, IL, plus the Chicago suburbs enjoy flat charge pricing all through typical small business several hours, accurate estimates and no uncomfortable surprises on the ultimate Monthly bill.
The vent for our h2o heater was falling apart and Gustave from black diamond was in a position to arrive at our house in time (basically previously than expected), get me a quote and perform some terrific perform reinforcing my vent all in the exact same working day. That factor goes no where by. Amazing customer support and high-quality function. A++
Didn't waive the dispatch fee that may be marketed and charged $350 to re-install my rest room with an inexpensive wax ring. Seemingly this comes along with a two yr warranty too. Took a total of twenty minuets. This knowledge has negatively impacted the way in which I see plumbers.
Today they no confirmed no referred to as, and just scheduled me for the following working day at midday. Hey thanks for permitting me know or bothering to request if i'm out there.
We made use of them that can help get our electrical box Prepared for our sizzling tub. They did the function and did an awesome position. Surely endorse them for almost any undertaking and we will probably be utilizing them all over again. The guys were being click here super good within the estimator to The 2 workers that did The work.
A person will likely be offered 24-hrs per day to answer your crisis demand residential or industrial electrical, plumbing or HVAC fix. At Black Diamond, our clients’ comfort is our to start with precedence.
Todd Figgins came to support my air conditioner now. He was top notch and very Specialist. I appreciated his awareness and recommendations.
I tend not to respect getting blatantly lied to with the Business group, low cost move to fundamentally tie your fingers that has a technician sitting down at your doorway. This is our second encounter using this corporation. The main was after we could not figure out why certain shops were not Operating - as well as the technician identified a hidden GFI, pushed it = bam, $199 to drive a button. We are $500 into solutions that took a mixed complete of five mins to take care of both equally difficulties, will not be working with them once again.
They have been capable of arrive out same working day and obtain my AC back up and running. Gentlemen was so practical and ...affected individual with me for the reason that I don't have any expertise or knowledge On the subject of AC. Absolutely extremely endorse them See Additional
Is your drain sluggish or clogged? Phone the plumbers at Black Diamond to Get the sink or tub drain flowing like new.
They did the operate and did an great position. Undoubtedly endorse them for just about any job and we will probably be working with them again. The blokes ended up Tremendous good with the estimator to the two employees that did The task.